Terms & Conditions

The following terms and conditions apply to entering any events at The Glow Worm Tunnel Trail Running Weekend.

Insurance:

Glow Worm Tunnel Marathon Pty Ltd has $20 million public liability insurance. This is compulsory in order to operate on NPWS land.

This does not include personal accident insurance. It is strongly recommended to take out your own personal accident and ambulance cover for the event. Your private health insurance policy may include this, but you will need to check with them.

Terms and Conditions:

Refunds

Up to 1 month from the event (up until 17th May)– 50% refund is forthcoming.
Less than 1 month from the event (18th May onwards) – no refund is forthcoming.
Shirts that have been ordered cannot be refunded as this is custom made apparel. Please arrange for pick up or post out of such items

Transfers
You may transfer your entry to another runner up until the 5th June. The cost is $25. We will provide transfer instructions for the seller and buyer of the event ticket.

You may change events to a lesser or equal distance event for an admin fee of $25. This can be done on the day.

The details of charges to transfer your entry from a lesser distance event to a longer distance event – To Transfer from a lesser distance to a longer distance event – Pay $25 transfer fee and whatever is the difference in the event price. For example Half Marathon ($150) to Full Marathon ($200) – Pay $25 transfer fee plus $50 extra event cost fee.

To request a refund or to request a transfer – please email us at info@glowwormtrail.com.au

Cancellation of the EVENT

What if the event does not take place on 1-20 June 2021, for reasons relating to the Covid-19 Pandemic or other unforseen circumstance?
Where possible, the event will be rescheduled as soon as possible in 2021 or deferred to June 2022. If this happens all registered athletes will have their race registration (and any additional purchases) automatically moved to the new event date. We will provide as much notice as we can.

If for reasons beyond the Event Organisers control the event does not take place at all (including reasons relating to COVID-19), all registered athletes will have their race registrations (and any additional purchases) automatically moved to the same event in 2022.

If the event does not take place at the rescheduled date or 2022, athletes will be provided with an Event Credit to the value of their entry fee which can be used for any of the following:

  • Credit voucher equal to your GWTM 2021 purchase price that can be used for GWTM events in future (Valid to 2024)
  • Credit voucher equal to your GWTM 2021 purchase price that can be used for Summit Gear Katoomba purchases (Valid to 2024)
  • Credit voucher equal to your GWTM 2021 purchase price that can be used for BMF UTA Training, BMF Online Shop or BMF Personal Training/Group Classes (Valid to 2024)
  • Credit voucher equal to your GWTM 2021 purchase price that can be used at Blue Goat Backyard Marathon event Credit Voucher equal to your GWTM 2021 purchase price to any other race that the GWTM/Summit Gear/Blue Mountains Fitness business operates (Valid to 2024)

In the circumstances set out above, there will be no refund of the athlete’s Register Now processing fee or credit card processing fees.

Fees payable that are not refunded.
Processing Fee – Upon entry you will pay a fee to Register Now which is processing fee and a percentage of the total paid. The amount is usually between $3 and $8. This processing fee is NOT REFUNDABLE.
Merchandise – There are 3 options to get you Event Packs and pre ordered merchandise – Pick up at Summit Gear Store, Pick up at Event, Post out option ($10).  If you do not pick up your merchandise – we do not post out and we do not refund this. It is your responsibility to pick it up or get a friend to pick it up for you.

Multi Event Entries
These are available at a discounted price and are for a single person to use. Under no circumstances are multi event entries able to be split and shared among multiple runners.

If you have any other enquiries please contact:

Customer Service
info@glowwormtrail.com.au
or 0402 925 608